Testimonials

"Susan is the best, and I feel super grateful and lucky to have met her as my real estate agent for my first home-buying experience! I couldn't have asked for more! With Susan's help, I placed my first-ever offer on a property in a seller's market with five of us bidding on the house, and yet with her help and guidance, I got it. Thanks to Susan!..."

"Susan is the best, and I feel super grateful and lucky to have met her as my real estate agent for my first home-buying experience! I couldn't have asked for more! With Susan's help, I placed my first-ever offer on a property in a seller's market with five of us bidding on the house, and yet with her help and guidance, I got it. Thanks to Susan! Everything was seamless, and she was always calm and composed when I was in panic mode. I asked her all my ignorant real estate questions, and she would always ease my concerns and worries because she is so very knowledgeable in real estate and also in construction. She was also very patient and accommodating to me as a first-time homebuyer. She set me up with email alerts for on-market property listings relevant to me, but she was also able to help me understand whether each one was a good buy for me based on my needs, criteria, limitations, and rental viability. I always felt like I was in great hands! She even advised me on what I can do to the property to make it more appealing. She was especially critical in advising and representing me well in the ultimate negotiations and the closing paperwork. I saw that she looked out for my best interests and protected me from risks during the escrow process. Susan is the consummate professional and was very approachable to the greatly intimidated first-time buyer that I was. She was also super responsive to my email or text messages, even when it was already 10 PM! I feel like I got a huge lesson in real estate and great value from my experience with Susan. At the end of this process, Susan was not only my real estate agent but became my dear friend as well. I would unconditionally recommend her to anyone who would like to have an experienced, competent, and compassionate agent in their corner."

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— John U.

"Susan is amazing. If you are serious about wanting to buy or sell a house contact Susan. She will work tirelessly for you and make sure you get the best deal. We worked with Susan to buy our first home. We didn't know much about the process but wow do we ever know a lot now. The process involved lots of moving parts but Susan kept us informed of..."

"Susan is amazing. If you are serious about wanting to buy or sell a house contact Susan. She will work tirelessly for you and make sure you get the best deal. We worked with Susan to buy our first home. We didn't know much about the process but wow do we ever know a lot now. The process involved lots of moving parts but Susan kept us informed of all of them and offered information and guidance along the way. Whenever we had questions, and we had a lot of questions, Susan addressed them quickly and clearly. More importantly, she answered the questions we didn't know to ask! I felt like every time someone said "oh make sure you do [this]" not only had Susan already appraised us of it, but she had taken care of it better than could have reasonably been expected. If she recommends something, listen to her. She knows the business and all the players. She knows what works, and what things are worth, and is neither pushy nor insistent. The team that she helped us assemble made this process about as smooth as could be. All the inspections, information requests, and everything happened with no issue whatsoever. For some context the person selling the home wanted a short escrow, we were able to get the escrow completed a day earlier than they wanted primarily because Susan had done so much work and had put us in touch with the best team of people. If you've bought a home you know it takes a village and everyone involved in this process, all on Susan's recommendation, were top-notch. Bottom line: Susan Bianchi will work with you, support you, and make sure you get the best home at a price you can afford."

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— Buyer

"To say that working with Susan was easy would be an understatement. Yes, you can trust all the other reviews that describe how nice she is, and that was so nice. But here are the two extra traits that I didn't expect, and that turned out to be extremely valuable when looking for a home. She brings order to the sprint of a short escrow. You under..."

"To say that working with Susan was easy would be an understatement. Yes, you can trust all the other reviews that describe how nice she is, and that was so nice. But here are the two extra traits that I didn't expect, and that turned out to be extremely valuable when looking for a home. She brings order to the sprint of a short escrow. You understand the process, what happens when, the progress, the dependencies between the different steps, etc. That was a big help and contributed to keeping the stress level down. The most important: is her knowledge of construction and materials and quality. She was immensely helpful in figuring out some inspection problems on different properties, seeing things we didn’t notice during the visit and figuring things out on the spot, or getting extra info that was very influential in the decision-making."

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— Buyer & Seller

"Susan is by far the best agent we have ever worked with on either side of any deal. Over the nearly two years we worked with her, she quickly got a sense of my wife and me and our wishes for a new home, and tailored her showings to those needs. She is indefatigable, kind, and thoughtful. No matter the hour or the day, Susan made herself and her ..."

"Susan is by far the best agent we have ever worked with on either side of any deal. Over the nearly two years we worked with her, she quickly got a sense of my wife and me and our wishes for a new home, and tailored her showings to those needs. She is indefatigable, kind, and thoughtful. No matter the hour or the day, Susan made herself and her experienced counsel available. And when the "perfect" home came up, she pushed the selling agent to show us exclusively before it went on the market, then guided our negotiations until we had an accepted offer. Since then, she has introduced us to the most helpful services to ensure our continued contentment. And she has become a friend--perhaps an astonishing thing to say about a real estate agent."

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— Tom P.